The relationship with customers must remain the center

[samiaseo75]

In a period of crisis like the one we're experiencing, it can be very easy to "disconnect" from our customers: our primary focus has shifted because we need to consider other factors that were previously less relevant. But this mustn't mean we lose sight of our customers at any time.

If you're a shopping center manager, we're sure you've worked very hard over the past few years to build a bond with your customers. Therefore, it's very important that shopping center-customer fantuan data communication be as transparent as possible over the next few months , which will help us maintain our relationship with them.

Our customers are still there, even if they don't visit the shopping center as often, so we need to maintain direct contact with them. The simplest way is to rely on digital channels , such as our website and the various social media profiles we manage. This way, we can continue to communicate aspects of our center's day-to-day operations that would otherwise be more difficult.

The key will be how we interact with our customers over the coming months. A shopping center manager will have to keep in mind that when the center's doors reopen, a completely new customer will appear , whom they will need to accompany on their journey to the new normal.