Post-sale is a time that you should make the most of to grow your e-commerce.
In fact, many marketers simply create an automation in which they thank their subscribers. Obviously this is not wrong, but you could do much more!
Did you know that with proper post-purchase automation you can improve the perception of your brand?
It's not difficult. Just remember to follow these basic rules:
Be quick: Customers want to know right away if their payment has been processed;
uses strong and impactful communication;
thank your customers for choosing you;
provide recommendations on related products;
be open to feedback, make your afghanistan phone number list customers feel important and ask for their opinion;
Automate: Whether you sell to 10 customers or 10,000, personalize your campaigns to make them stand out for their needs.
Here is an example of an automatic email sent by Aliexpress after purchase , which includes product recommendations based on the customer's order. As you can see, it follows most of the principles described above:
How to Create a Lead Qualification Campaign Using GetResponse
Again, you can choose one of the ready-made templates or create your own workflow from scratch.