The lion’s share: A day in the life of… Sophie Rose Arnold (Customer Success Manager)
by
Steve Hutt
3 minute read
The lion's shore a day in the life of Sophie Rose Arnold, Customer Success Manager.
In This Article
What is your morning routine?
Why does what you do matter?
How did you get the job?
What does a typical day look like?
How do you spend your evening?
What’s your proudest achievement at LoyaltyLion?
Tell us your favorite thing about LoyaltyLion?
What advice would you give to someone thinking of joining the company?
This blog series gives insight into the day-to-day life of LoyaltyLion’s employees. We’ll look at members from all teams – diving into their roles and responsibilities – how they started their careers and what they do in their spare time.
So let’s meet Sophie Rose Arnold who is a Customer Success Manager.
What is your morning routine?
I like to feel ready for the day, so I always have a pamper telegram data session in the morning to start my day off positively. I love a facemask! After I pamper myself, I make sure my workspace is tidy. I currently work in my bedroom, which isn’t a big space, so little things like making my bed, opening the curtains and windows make such a difference. Once I’m all settled, it’s time to meet my team to discuss plans for the day.
Why does what you do matter?
I’m a Customer Success Manager at LoyaltyLion so I’m responsible for ensuring clients are happy with their program’s performance and their experience with LoyaltyLion. It’s also my responsibility to ensure our team is reaching targets and giving clients the best experiences possible. My suggestions for training materials and improving the onboarding process has a huge impact on the success team and LoyaltyLion as a whole.